We aim to dispatch orders within 24 business hours on an express service. Please note, couriers do not pick up orders after 11am or over the weekend.
Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.
Tracking information will be updated online one (1) business day after your order has been shipped.
We also offer click-and-collect from our New Zealand - Queenstown, Arrowtown, and Christchurch stores, please tick this box at the checkout and we will have your order ready for you.
We are unable to send to P.O Boxes, please provide an alternative address.
Items marked as a 'bulky item' incur additional costs, calculated online and based on weight and size. Shipping charges will be added to your order before processing.
Furniture - In order to obtain a competitive delivery rate for furniture and large items purchasers require a shipping quote specific to your destination. All information regarding quotes email the Seletti team here
All international orders may be subject to importation taxes and customs clearance procedures which can cause delays beyond original delivery estimates. Your order is shipped on a DDU (Delivery Duty Unpaid) basis, which means that the price displayed at checkout are exclusive of all taxes and duties.